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Please read the Volunteer Handbook.

Updated 16th August 2023

As a Volunteer your responsibilities are to:

  • Find out the contact details of the resident (name, address, telephone number)

  • Understand the scope of the HemingfordHub Good Neighbour Scheme, which includes shopping, medicines, paper delivery, dog walking, helping with the HubClub, baking cakes, or just visits and chats. Look at for processes about prescriptions, shopping, newspaper delivery, and dog walking, as well as our Guidance for Volunteers information.

  • Inform the Hub by email or phone 07308 035416 of the details of those needing help. This ensures the correct details can be entered on the database.

  • Inform the Hub if the contact details or needs of the resident change.

  • Ensure the needs of the resident are delivered using Government safety procedures and HemingfordHub protocols.

  • Keep in touch regularly with identified residents.

  • Report the number of different ‘tasks’ on a regular basis to the Volunteer Manager via the volunteer diary.

  • Report any concerns immediately to the Hub.

  • Inform the Hub as soon as possible if you become unavailable to help.

PDF downloads are available for relevant documents where you see this symbol.

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